SERVICE THAT’S SURE TO IMPRESS

Exceptional technology, professional employees, experience, and commitment are the ingredients for perfect service. Whatever your problem, we guarantee that we’ll have the solution – that’s what we’re here for.

Baumer of America knows its customers along with the ins and outs of the local market. This is something that’s incredibly important to us. After all, this is the only way to ensure we can take targeted action and deliver rapid assistance.

Our service is sure to impress…

  • Extended hotline opening times in New Jersey to suit time zones in the USA. The service hotline is available from 8:00 a.m. to 5:00 p.m. Monday through Thursday, and 8:00 a.m. to 2:30 p.m. on Fridays. We also offer an after-hours hotline. This is available from 5:00 p.m. to 8:00 p.m. Monday through Thursday, 2:30 p.m. to 5:30 p.m. on Fridays, and 8:00 a.m. to 12:00 noon on Saturdays.
  • Direct deployment of technicians in emergency situations
  • Prompt availability of cutting tools produced in New Jersey
  • Short lead times for replacement parts thanks to our own warehouse in New Jersey
  • Preventive maintenance: Qualified Bäumer service technicians carry out maintenance work on your Bäumer machine using original Bäumer wear parts and replacement parts to extend their service life
  • Repairs carried out promptly
  • Certified, refurbished second-hand machines – retrofitted
  • Training courses?
  • Retrofit solutions give your old machinery a new lease of life
  • Shared process optimizations

Put together your own personal service package from our wide range of services, and achieve maximum production reliability and efficiency!

Hotline

General Support & WinCAP
Phone:
+1 973 263 1569
Fax:
+1 973 299 8587

Jörn Fries

Spare Parts
Phone:
+1 973 263 1569

Elvin Rivera

Spare Parts
Phone:
+1 973 263 1569

About us

The Baumer of America subsidiary has been cultivating and promoting customer relations in the USA and Canada for almost 40 years with its own sales of machines and parts for foam processing. BoA developed rapidly and today offers customers a wide range of additional services in the field of foam cutting.