Continuous provision of advice and assistance

New technologies, further developments and the large range of ever newer types of machines, require comprehensive service, as well as the continuous provision of advice and assistance.

Specialists in the fields of mechanical engineering, electrical engineering and software are there to give you professional assistance in case of technical problems. Our service technicians distinguish themselves by many years of practical experience and provide quick and reliable assistance.

  • Support during and after commissioning
  • Diagnoses per telephone
  • Remote service via secure modem or VPN connections
  • Spare part identification
  • Arranging for service calls

In order to ensure optimum availability to break down language barriers and save you expensive long-distance calls we also offer you telephone support in the USA in addition to our central hotline in Germany.

Hotline

General Support & WinCAP
Phone:
+1 973 263 1569
Fax:
+1 973 299 8587

Jörn Fries

Spare Parts
Phone:
+1 973 263 1569

Elvin Rivera

Spare Parts
Phone:
+1 973 263 1569

About us

The Baumer of America subsidiary has been cultivating and promoting customer relations in the USA and Canada for almost 40 years with its own sales of machines and parts for foam processing. BoA developed rapidly and today offers customers a wide range of additional services in the field of foam cutting.